Legal Notice
Last updated: 10 October 2026
1. Company information
Brand name: Infocore
Legal entity: INFOCORE COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE TRADING CO. L.L.C
Jurisdiction: Dubai, United Arab Emirates
Licensing authority: Dubai Department of Economy and Tourism (Dubai DET)
Commercial Licence No.: 1218559
Registered office: Office 1103, The One Tower, Sheikh Zayed Road, Dubai Internet City Metro Station, Dubai, UAE
Telephone / WhatsApp: +971 58 589 6004
General enquiries:hello@infocore.ai
Legal:legal@infocore.ai
Privacy:privacy@infocore.ai
Security:security@infocore.ai
Accessibility:accessibility@infocore.ai
2. Website operator
Unless another Infocore entity or partner is expressly identified, infocore.ai is operated by INFOCORE COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE TRADING CO. L.L.C.
3. Business description
Infocore provides technology services and solutions that may include custom software development, AI integration, business automation, cloud and infrastructure work, IT solutions, technology deployment, managed support and related professional services.
Specific services are supplied only under the scope, assumptions, exclusions, pricing and contractual terms agreed for the relevant engagement.
4. Website information is not a contract
General website content, service descriptions, demonstrations, articles and marketing material do not by themselves create a binding obligation to provide a particular feature, result, delivery date, service level or price.
A binding customer commitment is documented in a quotation, order form, statement of work, master agreement or other written contract.
5. Professional and regulated activities
Unless expressly agreed and lawfully authorised, Infocore does not act merely by providing software as:
- a legal adviser;
- a financial adviser;
- a medical provider;
- a regulated payment institution;
- an event organiser;
- a ticket seller or ticketing agent;
- a government authority; or
- the Controller of personal data that a customer independently chooses to collect through a customer-operated system.
Project contracts may assign responsibilities differently where permitted by law.
6. Event and ticketing technology
Where Infocore supplies event, registration, access-control, incident-management or ticketing technology, the customer remains responsible for its event permits, ticketing approvals, attendee terms, pricing, refund obligations, consumer notices and other regulatory responsibilities unless Infocore has expressly accepted a specific responsibility in writing and holds any approvals required for that role.
7. Customer regulatory responsibility
Infocore customers are responsible for identifying and maintaining licences, permits, consents, approvals and registrations applicable to their own businesses and activities unless Infocore has expressly undertaken a specific responsibility in writing. This includes, where relevant, event permits, ticketing approvals, industry-specific requirements, employee requirements, consumer requirements and privacy obligations.
Where a customer project involves a regulated activity, Infocore may provide the relevant technology while the customer or an appropriately authorised third party remains responsible for the regulated activity itself.
8. Intellectual property
Infocore names, logos, website materials and original technology are protected by applicable intellectual-property laws.
Third-party product names and trademarks belong to their respective owners. Reference to a third-party technology does not imply ownership, sponsorship or endorsement unless expressly stated.
9. Third-party products
Infocore may supply, configure, integrate or recommend third-party hardware, software, cloud platforms or AI services.
Third-party products remain subject to their own licensing, warranty, privacy, support and usage terms.
10. Third-party and open-source software
Infocore solutions may contain or interact with third-party software, open-source libraries, APIs and other technology components. Such components remain subject to their respective licence terms. Use of a third-party component by Infocore does not imply ownership, endorsement or control of that third-party service.
11. Privacy
Infocore's handling of personal data is described in its Privacy Policy and applicable project/customer agreements. Our use of cookies and similar technologies is described in our Cookie Policy.
12. Security reporting
Potential vulnerabilities or security concerns should be sent to:
Do not perform unauthorised penetration testing or attempt to access data that is not yours.
13. Accessibility
Infocore aims to make its website and digital services reasonably accessible to a broad range of users and seeks to improve usability as its website and services develop.
Accessibility concerns may be reported to:
14. Copyright and content concerns
Notices relating to alleged infringement of Infocore or third-party intellectual property may be sent to:
A notice should include sufficient information for Infocore to identify the material, understand the claimed right and contact the reporting party.
15. Governing framework
Infocore is established in Dubai, United Arab Emirates. Its activities are subject to applicable UAE and Dubai laws and regulations, together with any additional law that applies to a particular service, customer, data subject or jurisdiction.
16. Other legal information
17. Updates
This Legal Notice may be updated when Infocore's corporate details, services or regulatory obligations change.
